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There have been numerous instances where a hotel’s image has been tarnished due to a lack of response to guest reviews. Responding to guest reviews is an opportunity to show that you’re listening, and you care about guest feedback, as well as to change perceptions and reassure potential customers. Understanding the entire situation, our ORM team validates all the feedback from guests be it Positive or Negative review and responds appropriately, presenting a positive image of the hotel in the minds of clients.
Not only that, but we have software that allows you to rate guests. Our team makes certain that your reputation management is always of the highest quality, likely to result in more bookings.
This entire procedure will improve guest satisfaction, earn better reviews, and attract more travelers, ensuring your hotel’s long-term success.
We bring our diverse background in advertising, design, branding, sales, digital marketing and strategic planning to work for your property.
We look for ways to simplify your complex world. So you can focus on what matters most: taking care of your customers.
Our prices are reasonable and competitive. There are no hidden fees. That's how we'd like to be treated, and it's how we treat our clients.
Our best strategies start with upfront research of your property, competitors, and target market. Timely, responsible, and rewarding results!
We offer a range of marketing and booking solutions that will help you get more reservations, from online branding and search engine optimization to targeted advertising and social media campaigns. We know what it takes to make your business successful, and we’re here to help.
Renom Hospitality Solutions is India’s leading hospitality marketing agency and revenue management company, established to simplify the complex world of hoteliers; allowing them to focus on what matters most: taking care of their customers.
Office No 55/A, Orchid Plaza, R.T Road, Behind Movie Time Theatre, Dahisar East, Mumbai, Maharashtra 400068